Contact
Want to know more about Christian Edu Online? Need our assistance?
Christian Edu Online 得力在線
ce@cc-sg.org
8 Burn Road, #09-15 Trivex
Singapore 369977
+65-63233354
Mon to Fri (excl public holidays) 10am-5pm (SG, TW, Mainland CN & HK time)
Contact us
Christian Edu Online
Equipping Followers of Christ for Evangelism
ANYONE, ANYTIME, ANYWHERE
"By submitting your contact information, you agree to our*Privacy Policy"
Instructors
Do you have knowledge to share and a passion for helping others be like Christ?
Lecturer's information
FAQs
Our aim is to provide an online platform for Christian education and training for Chinese churches and Christians around the world, allowing individuals or groups to learn online at any time and anywhere according to their learning pace. This is to equip believers with the word of Jesus Christ and become His disciples so that they might bear witness to the Lord wherever they might be and bring the gospel to those who does not yet believe in the Lord.
- This platform provides a wide range of courses and content, including: 3D Old and New Testament Bible study series, believer cultivation courses, discipleship training, spiritual guidance, spiritual courses, workplace service/comprehensive leadership series, marriage and family education, theological lectures, etc.
- A wide range of course categories are suitable for Christians at different stages of spiritual life growth. Whether you are a new believer or a mature Christian, you can find a course that suits your needs from the platform.
First, you must register an account before you can participate in the courses and activities provided by the platform.
All you need to do is enter the menu and select "Register".
Registration is completely free. In order to welcome and encourage you to participate in the courses and activities provided by the platform, the platform will give you some bonus points. You can use these points to exchange for coupons to register for courses at a discounted price.
The platform only provides completion certificates for advertised certificate courses, that is, a completion certificate can only be obtained after meeting all requirements of the course and being approved by the instructor. The certificate of completion will be available online for you to download.
The purpose of the platform is to equip and train Christians, not only in the knowledge of the faith, but also in the practice of living in Christlikeness, and therefore only courses labelled as certificates of completion have assignment requirements and grades.
- Computer, tablet (Android or iOS), smartphone
- Windows 10 or later or Mac OS X 10.12 or later with the latest updates installed. Memory: 4GB or more.
- Browsers Chrome, Firefox, Safari, Microsoft Edge, etc.
First of all, please go to the information provided in the "FAQ" column. There may be tips to solve your problem. If not, please send us an email to help@cc-sg.org to describe the problem you encountered. , or if the matter is urgent, please call +65-63233354 between 10am-5pm (Singapore, Taiwan, Mainland China, Hong Kong time) from Monday to Friday (excluding public holidays), and we will deal with your problem as soon as possible.
In order to protect the rights of copyright owners, all videos and materials in paid courses cannot be downloaded.
Due to copyright restrictions, our platform currently requires an Internet connection to log in and access content.
Yes, in accordance with Singapore's Privacy Act, when you provide your personal information to the "Deli Update" platform, whether through letters, emails or web pages, you agree that the Christian Edu Online platform shall comply with the Christian Communications Singapore's Privacy Policy and Disclaimers to collect, use and disclose your personal data (and/or the personal data of any person for whom you have legal authority to represent or authorize your consent) for the purpose of promoting the Platform, statistical and administrative purposes. Christian Communications Singapore respects your personal information and privacy and will only use and disclose your personal information in compliance with legal requirements.For more details, please visit this page.If you wish to terminate or change your consent, please write to help@cc-sg.org.
Christian Edu Online allows students to learn at any time, place, and learning pace, and can review and review again. It is not only suitable for individuals, but also suitable for group gatherings, especially for office workers who are busy at work.
There are no deadlines and you can complete your chosen course at your own pace.
For your convenience, we support multiple payment methods: Visa, MasterCard, American Express, UnionPay, Google Pay, Apple Pay, PayNow (Singapore only), Alipay and direct bank transfer.
We use WooCommerce, the global e-commerce leader, to provide fast and secure payments. It uses Secure Sockets Layer (SSL) encryption technology. This encryption protocol establishes a secure link between the customer's browser and the website, keeping sensitive data such as credit card information and personal details safe from potential threats. The platform seamlessly integrates SSL to encrypt communications between users and the platform.
WooCommerce is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). These strict regulations establish a comprehensive framework for ensuring the security of payment card information. By complying with PCI DSS, WooCommerce assures merchants and customers that their financial data will be handled with the utmost care and in compliance with the highest industry security standards.
Your credit card number, security code, and other payment information are never stored on our website. The payment gateway will send your payment information directly to your payment processor, such as Visa or MasterCard. WooCommerce ensures that credit card data does not enter or pass through our website's database. WooCommerce also does not have access to your payment information and therefore does not store your payment details.
The following policies and procedures regarding refunds:
Refund policy
- We want you to be satisfied, so all eligible courses purchased on "Deli Online" can be refunded, but only if the refund request is completed within 30 days of purchasing the course.
- Possible reasons for refund rejection:
- The student has completed more than 1/3 of the course before requesting a refund.
- Records show students requested multiple refunds.
- Users who have been reported, had their accounts banned, or had access to courses disabled for violating our Terms or Trust & Safety Guidelines.
Simply email help@cc-sg.org to inform us of your registered name for the "Christian Edu Online" course that you wish to seek a refund. We will make an evaluation and if your application complies with the refund policy, all the money you paid will be refunded.
Refunds are generally made via the original method of payment unless otherwise informed.
- We will notify you by email within 5 working days after receiving the email whether the refund has been approved and the refund process has begun.
- Once you enter the refund process, you should receive your refund within 3 working days. (Depends on individual bank)